Terms of Use — Polaroids

These Terms of Use (“Terms”) govern your access to and use of the Polaroids mobile application (the “App”) and related services (together, the “Service”), operated by Rootspace Technologies, a sole proprietorship located at Kozhikode, Kerala, India (“Polaroids,” “we, ” “us”). By creating an account or using the App, you agree to these Terms. If you do not agree, do not use the App.

1. Eligibility and accounts

You must be at least 16 years old to use Polaroids.

The App is accessed exclusively through Sign in with Apple. There is no separate password and no other sign-in method. Your account is tied to the Apple ID you sign in with; if you use Apple's private email relay, we receive and store the relay address, not your real one, unless you choose otherwise with Apple. Revoking Polaroids' access to Sign in with Apple in your device's Settings will prevent you from signing in again with that Apple ID. You may hold one account per Apple ID and are responsible for all activity under it.

2. Licence to use the App

Your use of the App via the Apple App Store is additionally governed by Apple's Licensed Application End User License Agreement, available at apple.com/legal/internet-services/itunes/dev/stdeula. Where these Terms and Apple's licence agreement conflict on a matter Apple's agreement addresses, Apple's agreement controls. Subject to that, we grant you a limited, non-exclusive, non-transferable, revocable licence to install and use the App on Apple-branded devices you own or control, solely for your personal, non-commercial use.

3. Subscriptions and purchases

Polaroids has no free tier. Access to the App's features requires an active plan, purchased through the Apple App Store using the payment method on file with your Apple ID:

Annual plan — an auto-renewing subscription billed yearly at the price shown on the purchase screen at the time of purchase (currently $50.00/year, or the local-currency equivalent set by Apple). New subscribers may be offered an introductory price for their first year (currently $30.00 for the first year, then the standard annual price on renewal); introductory pricing is offered once per Apple ID and eligibility is determined by Apple, not by us — an account that has already redeemed it, or is otherwise ineligible under Apple's rules, will be charged the standard price.
Lifetime plan — a one-time, non-consumable purchase (currently $400.00, or the local-currency equivalent) that grants access for as long as we operate the Service. It is not a subscription: it does not renew, cannot be cancelled, and is not refundable except as required by Apple's refund policies or applicable law.

Billing and renewal. Payment is charged to your Apple ID at confirmation of purchase. An annual subscription automatically renews for successive one-year periods unless you turn off auto-renewal at least 24 hours before the end of the current period. Your Apple ID will be charged for renewal within 24 hours before the end of the current period, at the then-current price.

Managing and cancelling. Manage or cancel your subscription at any time in your device's App Store account settings. Deleting the App from your device does not cancel your subscription — you must cancel through your Apple ID settings to stop future charges.

Refunds. All purchases are billed and processed by Apple. Refund requests are handled by Apple under its own policies; we do not have the ability to issue refunds directly and cannot guarantee a refund for any unused portion of a subscription period.

Price changes. We may change subscription prices from time to time. Where required, we or Apple will notify you in advance of a price change taking effect for your subscription, and you may cancel before the new price applies.

4. What happens if your plan lapses

If your subscription expires, is cancelled, or a payment fails and is not resolved, your access to the App's features stops until you subscribe again. We do not delete your trips or photos when your plan lapses — your data is retained and becomes accessible again if you resubscribe. This applies equally to accounts that used the App before it required a subscription; continued use of the App is subject to these Terms regardless of when you created your account.

5. Your content

You retain all ownership rights in the photos, trip details, and other content you add to the App (“Your Content”). By uploading Your Content, you grant us a limited, worldwide, royalty-free licence to store, transmit, process (including resizing or compressing images for performance), and display Your Content back to you, solely to operate and provide the Service to you. We do not use Your Content for advertising or promotional purposes, and we do not claim ownership of it. You are solely responsible for Your Content and must have the right to upload it.

6. Acceptable use

You agree not to:

upload content that is unlawful, infringing, or violates another person's rights;
reverse engineer, decompile, or attempt to extract the source code of the App;
scrape, crawl, or use automated means to access the Service;
attempt to bypass, disable, or circumvent the App's subscription or entitlement checks; or
interfere with or abuse the App's backend services or API.

7. Availability and changes to the Service

We may add, change, or remove features, and we do not guarantee the Service will be available uninterrupted or error-free. We may suspend or terminate your account if you breach these Terms. You may delete your account at any time from within the App; see our Privacy Policy for what happens to your data when you do.

8. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, POLAROIDS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE.

10. Indemnification

You agree to indemnify and hold Polaroids harmless from any claims, damages, or expenses (including reasonable legal fees) arising from your breach of these Terms or Your Content.

11. Governing law

These Terms are governed by the laws of India, without regard to conflict-of-law principles. Any dispute arising from these Terms or the Service will be subject to the exclusive jurisdiction of the courts of Kozhikode, Kerala, India.

12. Apple App Store terms

Because you obtained the App from the Apple App Store, the following additional terms apply and you acknowledge and agree that:

These Terms are between you and Polaroids only, not Apple, and Apple is not responsible for the App or its content.
Apple has no obligation to furnish any maintenance or support services for the App.
In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App to you; to the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the App.
Polaroids, not Apple, is responsible for addressing any claims relating to the App, including product liability claims, claims that the App fails to conform to legal or regulatory requirements, and claims arising from consumer protection or similar legislation.
Polaroids, not Apple, is responsible for the investigation, defense, settlement, and discharge of any third-party claim that the App or your possession and use of it infringes that third party's intellectual property rights.
You represent that you are not located in a country subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

13. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will update the “Last updated” date above and, where appropriate, notify you in the App. Your continued use of the Service after a change takes effect constitutes acceptance of the revised Terms.

14. Contact

Questions about these Terms can be sent to support@polaroids.app.